Shipping Policy

The Surfboard Studio (TSS) delivers product Australia wide.

Please allow for 2 - 5 business days for all deliveries to major cities.

Deliveries to remote areas will take a few additional days depending on location.

Shipping on all products is FREE for purchases over $99.99, except for surfboard blanks (see below for more information) and some larger items. A flat fee of $9.95 will be charged for any purchases under $99.99. Items will be posted through Australian Post Parcel Post or by Courier.

Shipping on Blanks

Customers will be contacted by TSS staff shortly after their order is placed (usually within 1 working day) to discuss freight options.  At this point the customer can either use one of our regular couriers or organise their own courier (at risk to the customer - we will box and pack it for you for no charge)

Deliveries are normally made between 9am and 5pm (Monday to Friday). If a home address will be unattended please offer a work address for delivery. A contact phone number is also required. Customers are responsible to have someone at the delivery address to sign for and accept the delivery. Cost for re-delivery attempts may be passed to the customers if the delivery address is unattended at the time of delivery.

Customers are responsible for paying any freight charges incurred by refused shipment and unclaimed goods. The Surfboard Studio will make every effort to deliver on time.

We do not ship to third party addresses unless that address is known and can be verified by The Surfboard Studio.